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Frequently Asked Questions

How does Billing work?

You will receive a quote for your proposed project along with a timeline. Upon approval we will email you an invoice that you can pay online. Once we receive you payment, we will begin work on your project.

How much lead time do you need? 

It depends on the project and if personalization is required. We will work with you on a suitable timeline. Each project is different and we strive to deliver the highest quality product on time to meet your needs. 

Is there a price break for multiples?  

Yes, in most cases we can lower the per item with a bulk order. We will communicate that price break when we provide a quote for your project. 

Are we only able to custom order Ceramic or Wood projects?  

No, you can order custom items from any of the mediums we carry at Sawdust and Clay Collaborative. We are your connection to over 20 local artists! So, if you can dream it, we can do. We can also dream it for you if you would like your project to be curated/designed by us.

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